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We offer free delivery on all orders within Australia.

Your order will be dispatched within 3 working days of receiving payment (Monday-Friday, excluding Victorian Public Holidays) and you should expect to receive it 1 - 5 days after dispatch, depending on your distance from Melbourne.

We send exclusively with known & reputable couriers such as Australia Post and Aramex. You'll receive a tracking number so that you can follow your delivery at every step.

In the very unlikely event that your item is lost or damaged during transit to you, then WE are responsible and will either issue a full refund or replacement. If you have not received your item within 10 working days of ordering, please be in touch and we will investigate further.

If for any reason you would like to return the artwork that you have purchased, you may do so within 14 days of receiving your order. This includes change of mind.

If you'd like to return an order, please email us at support@portsby.com.au and we will send you a free return shipping label.

We Guarantee 100% Product Satisfaction & Safe Delivery -- Or Your Money Back.

Our website utilises one of the most secure payment systems globally, featuring 256-bit SSL encryption to ensure every transaction is safe and private.

We are committed to the highest security standards, including PCI compliance, to protect your data and never store your payment details.

You can shop with utmost confidence, knowing your security is our paramount concern.